What is Veritas?
Veritas is a writing analysis platform that helps users review patterns in language, framing, reasoning, clarity, structure, and communication risk.
How do I use Veritas?
Submit your writing, generate a structured report, review the findings and guidance, then decide what changes make sense for your message.
Do I need to write a prompt?
No. Veritas is designed so users can submit their writing directly without needing to create a complex prompt.
What does a Veritas report include?
A Veritas report may include Objective Findings and Advisory Guidance to help users better understand how their writing may be interpreted.
What are Objective Findings?
Objective Findings identify what Veritas observes in the submitted writing, such as patterns in language, framing, reasoning, clarity, or structure.
What is Advisory Guidance?
Advisory Guidance provides practical direction to help users strengthen communication, improve clarity, and better align the writing with its intended purpose.
Does Veritas rewrite my document for me?
Veritas is primarily designed to help you understand your writing more clearly. It supports better writing decisions, but you remain in control of your final message.
What is The Prism of Veritas?
The Prism is a guided follow-up companion that allows eligible users to ask questions about a generated Veritas report.
What can I ask The Prism?
You can ask questions about findings, guidance, language patterns, framing concerns, reasoning, structure, or how to better understand the report.
Is The Prism connected to my report?
Yes. The Prism is designed to help users engage with the specific Veritas report that was generated.
Does The Prism provide professional advice?
No. The Prism is advisory and informational. It does not provide legal, medical, psychological, academic disciplinary, financial, employment, or compliance advice.
Can I paste text directly?
Yes, if that feature is available on your plan or account.
Can I upload documents?
Yes, supported document uploads may be available depending on your plan and platform settings.
Why did my upload fail?
An upload may fail if the file type is unsupported, the file is too large, the text cannot be extracted, the document is corrupted, or the system cannot process the content.
Can Veritas read scanned PDFs?
Scanned PDFs may not work if the text is not selectable or extractable. For best results, use documents with readable text.
How do credits work?
Credits are usage units tied to your account or subscription plan. Certain actions, such as running an analysis or using The Prism, may use credits.
Do credits roll over?
This depends on the plan rules shown in your account or billing page. If credits reset monthly, unused credits may not roll over.
How do I upgrade or change my plan?
Go to your account or billing settings and select the plan option that fits your needs.
How do I cancel my subscription?
You can cancel through your account or billing settings. Cancellation usually takes effect at the end of the current billing cycle unless otherwise stated.
How do I reset my password?
Use the password reset option on the login page or account settings page.
How do I delete my account?
Go to your account settings and follow the available deletion request process. Some records may be retained or anonymized where required for legal, billing, security, or audit purposes.
How do I contact support?
Contact AXIS AI at support@axislabs.ai or through the support option available in the platform.
How do I report a problem?
Include your name, account email, a description of the issue, and any relevant report ID, screenshot, or error message.
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